Work From Home Satisfaction: Filipino Remote Workers and the Covid-19 Pandemic

The covid-19 pandemic has moved the norm of paperwork to working from home. Employers and management of big firms, universities, and other organizations are forced to send home their workers and produce work typically wiped out of the workplace. This study aimed to determine how different groups of Filipino remote workers evaluate work from home setup. The evaluation of working from home by 166 remote Filipino employees was investigated using an online questionnaire. The findings imply that factors affecting work efficiency and the attributes necessary are judged differently based on gender, age, education, and length of employment. It was revealed that the most satisfied Filipino remote worker is a millennial woman with a bachelor’s degree but with a short-term experience in the business process outsourcing. The lack of feedback when working impacts her efficiency. The most dissatisfied Filipino remote worker is a millennial man with a bachelor’s degree who has worked for less than a year of management and administration experience. Work-life balance is still seen as an essential factor in work satisfaction. Solid time management skills and commitment to the organization were given importance but saw the lack of face-to-face interaction and connection as important missing factors.

Keywords: Covid-19, quarantine period, remote worker, telecommuting, work from home