The 4E Knowledge Management Model for Philippine Higher Education Institutions

Universities are the main enablers of knowledge capital to respond to the challenges of knowledge economy. Leading companies and institutions have been innovatively adopting Knowledge Management but not among universities. This qualitative, multiple-case research design study aimed to develop a knowledge management model for the adoption of Philippine higher educational institutions. Five universities were purposively selected as participants. The findings revealed that the knowledge management’s operationalization were inadequate and not clearly delineated because of lack of framework to guide. Interestingly, its outcomes support the achievement of higher education mission. The basic management functions and diffusion of innovation were utilized in the adoption of knowledge management. The four major emerging themes drawn were empowering, n, enacting, and engaging which were used as rudiments in the 4E of Knowledge Management model development. In conclusion, although Knowledge Management in Philippine higher education institutions is still in the infancy stage, with the utilizations of its processes, management functions and diffusion of innovation, a model was developed. This study intends to fill the dearth inliterature and the absence of a model in highereducational institutions. This model can provide innovations among universities in the performance of their functions in instruction, research, extension, and productivity.

Keywords – education, diffusion of innovation, higher educational institutions, knowledge  management,management functions, multi-case study, Philippines