Supervision and other Determinants of Employee Morale The Case of Banco De Oro Branches in Batangas City and Bauan, Philippines

A company’s work force is one of its greatest resources. Without employees, companies would not be able to implement strategies or realize growth. This research study determined the employees’ level of morale with respect to bank’s style of supervision and in terms of other determinants such as nature of work, salaries/wages and benefits/incentives, placement and promotion and communication channels. Further, it determined the relationship of the demographic profile and level of morale of the employees of BDO Batangas City and Bauan Branches. Descriptive-correlation type of research was used to describe the level of morale among the respondents and to evaluate the extent of relationship of the respondents’ demographic profile variables and their level of employee morale. Results revealed that most of the workforces of the bank are in the early phase of their career and there are only few middle aged employees because most of the employees in this age category were already promoted. The level of morale is high in terms of bank’s style of supervision and in terms of other employee morale determinants. Moreover, the socio demographic profile variables of the respondents except gender and civil status influence the level of their morale in terms of the supervision the bank has. Their socio demographic profile variables also influence the level of their morale in terms of other employee morale determinants.

Keywords – Supervision, Employee Morale, Banco de Oro, nature of work, salaries, benefits