Stress and Coping Techniques of Female Bank Staff in Kogi State, Nigeria

Stress refers to pressure, tension or worries arising from problematic situations in an individual’s life, this study investigates stress and coping techniques of female bank staff in Kogi State, Nigeria. The research design adopted for this study is the descriptive survey. A total of 586 respondents were randomly selected from various banks in Kogi state, Nigeria. And were given copies of the stress and coping techniques of female bankers in Kogi State, questionnaire to fill, the questionnaire which was patterned after a Four-point Likert Type scoring procedure format. The data which emanated from the respondents was analysed by Analysis of Variance (ANOVA). The result showed that when a female bank staff is being transferred to other branches far from home, competition among colleagues and many deadlines to meet were the sources of stress and eating of adequate balance diet, taking out time to visit a friend and doing periodic health check-up as the coping techniques of female bank staff. It was recommended that the banks management should endeavour to employ more staff probably on part-time basis to ease the target set for the staff, counselling unit should also be provided in the banking industry to help the staff and management in understanding stress and how to cope with it. Counsellors in the banking sector could equip the staff with stress reduction techniques or strategies and how to adjust working between conditions in banks. Married staff most especially the women should be exempted from spending long hours at work.

Keywords: Stress, Coping Techniques, Female Bank Staff