Sorsogon State College’s Performance and Management Excellence Inputs to globally competitive yet locally responsive educational tourism

Educational tourism clearly situates the new role of Sorsogon State College (SSC) for world-class education while in support to the locally sustainable tourism development of the province and beyond. This paper was able to assess SSC’s capacities to manage globally competitive and locally responsive educational tourism. A mix method of research was used in examining the SSC’s educational tourism through an inventory of academic performance and quality management excellence for global competitiveness. Results revealed that to attract more educational tourists, SSC is expected to perform effectively and efficiently in a modern research world through the complementation of instruction-research and extension mandates that is contributory to the sustainable development goals. The over-all educational management of SSC is central to leadership including the key aspects of its governance system (personnel behaviour, fulfilment of the societal responsibilities and community support). Further enhancements on the organizational performance of SSC are needed on the following : operations, workforce and clientele support. The College has to strengthen its internationalization policies on the faculty and students inter-country mobility and productivity of its graduates that would address the future educational tourism demands. Further, it has to invest on modern learning resources and support services facilities and equipment to be utilized for instruction, research, extension and administrative workspaces. Thus, closes the gap on job-skills mismatch and the compelling resources requirements of SSC graduates to the local and international markets. With these, an academe-led innovation and transformation project anchored on the SSC’s educational tourism model integrating the Psychology of Tourism to management is introduced.

Keyword: educational tourism, educational performance, quality management, tourism psychology, internationalization, Sorsogon