Social Loafing Among Resort Hotel Employees

This study aimed to understand the reason why there are social loafers, identify other people’s perspective or understanding social loafers, understand how it affects an individual’s intention to leave the industry, and spread awareness of how to cope up with people who are experiencing this condition. The study used descriptive method and with 285 resort hotel employees as respondents. It was found out that majority of the respondents are 21-30 years old, female, working in the housekeeping department of the resort hotels. The respondents have showed the existence of social loafing in the hospitality industry which can be best described as individuals who are leaving their tasks for their co- workers to accomplish. Most co-employees observed to show apathy, distractive disruptive behavior, social disconnectedness, and poor work quality in different instances but all to a great extent. As a result of their existence in the industry, they affect the group and team performance. When grouped according to position, age, and sex, the responses based on the observation towards a social loafer remains not significant, yet the study has shown significance when it comes to the effect of the social loafer when grouped according to their profile variables which indicated that sex has a significant relationship to social loafing.

Keywords: Social Loafing, Resort Hotel, Social Loafer