Risk Management of Quick Service Restaurants in the New Normal

The general blow-up of the COVID-19 pandemic has conveyed the world to a halt causing critical disturbances in the worldwide economy. The global pandemic negatively changed the situation of international travel in just one snap, which greatly affected the Hospitality and Tourism industry. In quick- service restaurants, COVID-19 changed considerably and how local restaurants and foodservice companies reacts. This study is crucially important in the Quick Service Restaurants in the cities of Batangas province for the assurance of employees. Hence, this study aims to evaluate the Plan, Preparedness, and Prevention of quick restaurant services. The researchers used descriptive research among 315 respondents of quick-service restaurants. It was found out that Risk Management of the Quick Service Restaurants amidst Covid-19 is effective. As for Planning, quick service restaurants are equipped with different plans to pursue their operations. For Preparedness, it is agreeable that quick-service restaurants are prepared with the things that are in need to successfully continue their operations. It is also seen that quick-service restaurants are doing all the necessary. Finally, quick service restaurants are adapting well to the New Normal.

Keywords – adaptation, planning, prevention, quick service restaurants, risk management, covid.