Operational Efficiency of Information Technology and Organizational Performance of State Universities and Colleges in Region VI, Philippines

Over the past years educational institutions have been investing increasingly substantial amount of money in integrating Information Technology (IT) in the course of educational services delivery with the objective of improving operational efficiency and competitive advantage. The important role IT plays in educational institutions is unquestionable. It is regarded as a critical factor of innovation for growth and survival. The evaluation of the impact of this innovation in the educational system drives the researcher to undertake a study on Operational Efficiency of Information Technology and Organizational Performance of State Universities and Colleges (SUCs) of Region VI, Philippines. Descriptive method was used utilizing a validated survey questionnaire which also involved the desk and field research conducted by a panel of two field researchers including the researcher himself covering selected SUCs of Region VI. Deans or department heads and faculty of the different colleges or departments, administrative and academic officials constitute the respondents of the study. Stratified proportional random sampling and purposive sampling were used in the study. Results of the study were viewed and analyzed using the Mean and the Pearson r Correlation Coefficient. Findings revealed that the operational efficiency of the SUCs of Region VI is moderately efficient while the majority of colleges/universities are performing moderately efficient. The study also revealed that the organizational performance of SUCs and the majority of colleges/universities are performing very satisfactory. Likewise, the findings also showed a significant relationship between the operational efficiency of information technology and organizational performance of SUCs. However, a significant relationship between operational efficiency and organizational performance of SUCs in instruction does not exist while a significant relationship exists in research, extension and production.

Keywords: Operational Efficiency, Organizational Performance, Information Technology Systems, Efficiency Core Elements