Analyn V. Inarda, Elsa Mia G Madriaga, Michael L. Protacio ,
Ma Salome P. Santos
College of Business, University of Rizal System – Rodriguez, Philippines
anavalencia197936@yahoo.com
Date Received: July 16, 2019; Date Revised: November 21, 2019
Asia Pacific Journal of Academic Research in Social Sciences
Vol. 4, 40-49
November 2019
ISSN 2545-904X (Print)
ISSN 2704-4157 (Online)
Office Skills among Local Government Units’ Personnel towards a Proposed Extension Project 809 KB 3 downloads
Analyn V. Inarda, Elsa Mia G Madriaga, Michael L. Protacio , Ma Salome P. Santos College...
The study was conducted in order to propose an extension project based on the evaluated office skills of Local Government Unit (LGU) non-career service personnel in the Municipality of Rodriguez. The results of the study will be the basis of the extension project to be crafted which is a capacity building that enables to utilize a modular approach. The variables included are technology skills, communication skills, organizational ability, records management and human relations skills. This workhand utilized descriptive survey method with quantitative and qualitative approaches. Qualitative data have been established through interview. Population size was used with 106 respondents coming from different local villages in Rodriguez, Rizal, Philippines. The results of the study have revealed that the LGUs concern prefers to hire female employees at their middle age and educational attainment is not a vital factor. Theperceived office skills of the personnel need to be strengthened and one way to do that is through formaleducation or training. Specifically, this initiative can be implemented through an extension project which aims to give useful knowledge to local government units’ personnel that will strengthen their capabilities in performing their job. Improvements in their works are of much important since the public who are the government clients deserve to receive a better customer service. Vis-à-vis the concerns which need to be addressed to improve their performance in their job includes lack of formal knowledge, limitation of resources, uncooperative workers, communication gap, lack of skills in organizing the workplace and their works, and political affiliation.
Keywords – office skills, technology skills, records management, human relations, communications kills, organizational ability