Ferdinand Lao and Noelah Mae D. Borbon
Batangas State University, Lyceum of the Philippines University Batangas
ronlao316@gmail.com; nmdborbon@lpubatangas.edu.ph
Date Received: July 30, 2021; Date Revised: October 1, 2021
Asia Pacific Journal of Management and Sustainable Development
Vol. 9 No. 2, 41-52
October 2021 Part II
ISSN 2782-8557
Motivation and Commitment among Casual Dining Restaurant Employees in Batangas 617 KB 6 downloads
Ferdinand Lao and Noelah Mae D. Borbon Batangas State University, Lyceum of the Philippines...In a service-oriented sector like the restaurant business, having workers who are ready to go above and beyond their given responsibilities in doing extra activities that will help the organization achieve its goals is valuable. This study aimed to measure the motivation, commitment, and level of empowerment among the casual dining restaurant employees as a basis for action plan to have continuous improvement. the researcher made use of a descriptive research among the total sample that comprises of (465) food and beverage employees. The result of Shapiro-Wilk Test revealed that p-values of three major variables are less than 0.05, which means that the data set is not normally distributed. Likewise, Spearman rho was used to test the significant relationship between the variables Casual Dining Restaurant employees are motivated especially referring to having good compensation and having promotion and career development. Hence, the employees agree that they are committed to their organization, hence they tend to adapt to the values and mission; they are also dedicated and loyal to the restaurant they work in. They are often to be empowered by their immediate supervisor; hence they are being encouraged to believe in themselves. An action plan for improvement of casual dining restaurants was develop and proposed based in the results of the study.
Keywords: Casual dining restaurant, Commitment, Empowerment. Motivation