Ramonchito M. Lacsamana, Lucila Portugal (PhD)
Evangeline F. Delos Reyes (MA)
Center for Research, Innovation and Data Management, Human Resource
Management and Development, Lyceum of the Philippines University,
Batangas City Philippines
rmlacsamana@lpubatangas.edu.ph
Date Received: May 28, 2018; Date Revised: July 7, 2018
Learning Needs Assessment of Non-Teaching Personnel as Input to Human Resource Development Plan 795 KB 1 downloads
Ramonchito M. Lacsamana, Lucila Portugal (PhD) Evangeline F. Delos Reyes (MA) Center...
Learning needs assessment has a fundamental role in education and training. In this study, the researchers attempted to identify the learning need of non-teaching personnel of one Higher Education Institution in the Philippines in terms of Professional needs to Administrative Skills; Communication; Customer Service; Health Safety; Research Competencies, Community Extension Service, Personal Development and Organizational Needs and further, it also proposed Human Resources Development Plan. Descriptive type of research has been employed since it focuses on the enhancement of the job performance of the employee. A total of 835 employees were identified as the subjects of this study. The result of the research revealed that the Administrative personnel identified public speaking as the top most area they need to learn followed by stress management, self-defense, communications and Health and safety in the work environment. A Development plan was proposed to address the specific need of the non-teaching personnel.
Keywords – Learning Need Assessment, Non- Teaching, Professional Need and Administrative Personnel