Knowledge Management of State Universities in the Philippines

Higher Education Institutions (HEIs) play a vital role in generating, transmitting, disseminating, and applying knowledge. HEIs should always play its role and function based on the knowledge generated, stored, shared, and applied. This study was conducted to determine the levels of Knowledge Management (KM) Practices on the Key Factors of KM and KM Processes; and KM Performance Outcomes of State Universities. Specifically, it aims to establish the relations between the Key Factors of KM and KM Processes; and KM Processes and KM Performance Outcomes. Descriptive correlational design was used in this study and utilized purposive, stratified, quota, and random sampling techniques. The respondents of this study were the fifty faculty members and staff of the three State Universities with Level IV status and designated as Center of Excellence in Teacher Education. Questionnaire and interview were used to gather data. The study revealed that the levels of KM Practices of the three State Universities on the Key Factors of KM: Organizational Culture, Leadership, Information Technology, and Employee Motivation were very often true. The levels of KM Practices of the three public HEIs on KM Processes: Knowledge Generation, Storage, Sharing, and Application were also very often true. The levels of KM Performance Outcomes of the three public HEIs in terms of Teaching, Research, Citations, International Outlook, and Industry Income were very good. Furthermore, the study established relations between the levels of KM Practices on the Key Factors of KM and KM Processes and KM Processes and KM Performance Outcomes. Key Factors of KM influence KM Processes and KM Processes influence KM Performance Outcomes.

Keywords – Knowledge Management (KM), Practices, Processes, Performance Outcomes, State Universities.