Gina I. Ferriols (MPA), Ma. Rosario Tamayo (DPA)
Public Administration Department, Lyceum of the Philippines University,
Batangas City, Philippines
chery_tamayo@yahoo.com.ph
Date Received: February 10, 2020; Date Revised: July 11, 2020
Implementation of RA 9485 Otherwise Known as Anti Red Tape Act (ARTA) in one First Class City Government in the Philippines 829 KB 1 downloads
Gina I. Ferriols (MPA), Ma. Rosario Tamayo (DPA) Public Administration Department,...
This study generally aims to assess the Implementation of RA 9485 otherwise known as Anti Red Tape Act in a First Class City Government in the Philippines. Descriptive type of research method was utilized in the study with 202 clients as respondents from different city government offices. The Anti Red Tape Act (ARTA) in the City Government under study was highly implemented. There is a very low level of problems encountered generally on the implementation of RA 9485, but though on the office and or employees does not comply to the No Noon Break Policy and refuses to receive applications and or requests during lunch break received low level of problems encountered but obtained the highest mean score among the problems encountered. Data from the Post Hoc Test revealed that those respondents who availed services from the Civil Registrar Office observed significantly lower implementation compared to other offices.
Keywords –Anti Red Tape Act, City Government, No Noon Break Policy Keywords –Federalism, National Security, Police Officer