Customer Satisfaction Measurement (CSM): Basis for Student Support Services Enhancement Plan

Chastine Mae Landicho, Bryan Anthony Amada, Sandra Flores,
Aubrey. Mendoza, Sophia Erika Ramos and Noelah Mae Borbon

College of International Travel and Hospitality Management
Lyceum of the Philippines University - Batangas, Philippines
chastinemaelandicho@lpubatangas.edu.ph, bryananthonyamada@lpubatangas.edu.ph,
sandraflores@lpubatangas.edu.ph, aubreymendoza@lpubatangas.edu.ph,
sophiaerikaramos@lpubatangas.edu.ph, nmdborbon@lpubatangas.edu.ph
Date Received: August 9, 2021; Date Revised: August 12, 2021

customer satisfaction Improvement Services


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