e-Reklamo: An e-Government Portal for Citizens’ Complaints in Government Services using Web Crawling
Post Views: 0 Shirley D. Moraga, Albert A. Vinluan College of Computer Studies and Systems/Graduate School, University of the East, Manila, Philippines; College of Computer Studies, New Era University, Quezon City, Philippines shirley.moraga@ue.edu.ph, sbssmoraga@yahoo.com, aavinluan@neu.edu.ph Date Received: March 12, 2018; Date Revised: August 18, 2018