Challenges and Opportunities in the Hospitality and Tourism Education A Phenomenological study

The study’s purpose was to examine the current challenges and opportunities that many tourism and hospitality institutions are facing in the time of pandemic. The consequence is obvious, and it may be addressed to the appropriate authorities in order to create and nurture an educational environment capable of producing internationally competent individuals with the general knowledge and capacities required by the sector. The researched made use of an interpretative phenomenological analysis through an unstructured question to identify the perception of the 54 participants among 5 campuses. The study reveals that in this generation with fully established virtual classrooms, tourism and hospitality educators are acutely aware of their weak points and areas in which they must improve. Educators are currently responding to technological developments in the learning management system and training teachers to improve teaching tactics and resources in responding to the challenges. With this, it was recommended for the college may ensure technological and technical literacy by providing intensive faculty development to assure high-quality online instruction. The administration may consider using a hybrid teaching and learning model that combines new and effective online resources with the face-to-face instruction that students find so valuable and appreciated for further use

Keywords – Hybrid Learning, Intervention, Pandemic, Tourism Education