Alex Ledonio (ME), Tracy N. Tacuban (MSCS),
May Florence J. Franco (MSCS)
Iloilo Science and Technology University, Burgos St. Lapaz Iloilo City
5000 Philippines
Date Received: September 13, 2016; Date Revised: November 4, 2016
Asia Pacific Journal of Multidisciplinary Research
Vol. 4 No.4, 121-129
November 2016 Part II
P-ISSN 2350-7756
E-ISSN 2350-8442
Business Analysis Skills and Techniques Among Software Developers from Various BPO Industries In Iloilo City, Philippines 738 KB 1 downloads
Alex Ledonio (ME), Tracy N. Tacuban (MSCS), May Florence J. Franco (MSCS) Iloilo...
In Iloilo City, Philippines, BPO Industry is booming and an upcoming Megaworld Business District situates a multitude of BPO companies. In this study the software developers of various BPO companies in Iloilo City were evaluated according to their competency on Business Analysis Skill and Techniques. A common misconception is that IT programmers should be detached to business analysis process and will just have to wait for the requirement solution to implement through software development. This study will gauge how much skills and knowledge they possess on the Business Analysis side. The result of the study reveals that software developers evaluated has an average rating on Business Analysis Tasks and Techniques. Respondents are lacking skills generally on business planning, business requirements analysis, and elicitation processes. These results can be used as a baseline data to recommend a necessary adjustment in school curricula.
Keywords-Business Analysis Skills, Business Analysis Techniques, BPO Industries