Risk Management Practices and Productivity in Integrated Waste Management Facility towards Operational Resilience

The biggest mistake that the present generation could make is to forget the experiences during the COVID-19 pandemic, the genuine experiences of hardship, and difficulty performing what used to be normal work. The extraordinary disruptions that affect every organization exposing companies to several operational risks and productivity problems. Companies that cannot adapt felt the severity of the disruptions and at risk of a business closure. A company like in the Waste Management Sector must sustain its facility’s operation to ensure that piles of waste in the community are collected and processed, a critical service to avoid domestic waste being a super spreader of the virus. This pandemic era research explores risk management practices and productivity in Integrated Waste Management Facility (IWMF) towards operational resilience. More specifically, it determines the risk management practices in terms of plant operation, company reputation, and regulatory compliance. It also determines the productivity in terms of workforce performance, production process, and process innovation; test the significant relation of risk management and productivity and operational resilience in IWMF and developed an action plan for IWMF operational resilience. The study utilizes the descriptive research method in gathering needed information where the survey instrument was tested for its reliability and made acceptable for distribution. The researcher distributed a digital survey questionnaire to every employee of IWMF that results in 188 responses which are 94% of the population. The study reveals that risk management practices in IWMF have high recognition from the employee resulting in a strong agreement. Likewise, for the employee’s agreement in productivity in the IWMF. Additionally, the study’s main implication is that the risk management practices, and productivity are highly significant towards the operational resilience of theIWMF – an empirical finding in developing resilient operation in a waste management facility during the COVID-19 pandemic.

Keywords – Operational Resilience, Productivity, Risk Management Waste Management Facility