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e-Reklamo: An e-Government Portal for Citizens’ Complaints in Government Services using Web Crawling
Shirley D. Moraga, Albert A. Vinluan
College of Computer Studies and Systems/Graduate School, University of
the East, Manila, Philippines; College of Computer Studies, New Era
University, Quezon City, Philippines
shirley.moraga@ue.edu.ph, sbssmoraga@yahoo.com,
aavinluan@neu.edu.ph
Date Received: March 12, 2018; Date Revised: August 18, 2018