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Service Quality and Customer Satisfaction in the Customer Care Center of One Revenue Collecting Agency in the Philippines

Ayessa Aira P. Cuevas & Dr. Ma. Rosario B. Tamayo

Asia Pacific Journal of Management and Sustainable Development
Vol. 12 No. 2, pp. 155-163
October 2024 Part 4
P-ISSN 2782-9332
E-ISSN 3028-2632
https://doi.org/10.70979/HLKX4783

  Assurance     Bureau of Customs     Customer Care Center     customer satisfaction     empathy     reliability     responsiveness     Service Quality     Tangibility